Privacy Policy
This Privacy Policy explains how Sun Power Engineering Ltd. may collect, use, store and protect personal information obtained through our website, online forms, facility assessment tools and digital communication channels.
Transparency about the information we receive and how we use it
This Privacy Policy explains how Sun Power Engineering Ltd. ("we", "our" or "us") collects, uses, stores and protects personal information obtained through www.sun-power-eng.com.
Information may be provided directly by you, for example through a contact form or facility assessment form, or may be collected automatically when you use the website through commonly used digital technologies.
Your use of the website is subject to this Privacy Policy. Where specific consent is required by applicable law for a particular activity, such as certain marketing communications or technologies, we aim to obtain that consent as appropriate.
Explaining the types of information we receive and the purposes for which it may be used.
Using information for relevant business, operational and legal purposes.
Taking reasonable measures to reduce risks of unauthorized access and misuse.
Providing channels for privacy enquiries and applicable data rights requests.
Information We May Collect
The type of information we receive depends on how you use the website and the services made available through it. Some information is provided directly by you, while other information may be collected automatically during your use of the site.
Your name, email address, telephone number, company name, position, facility details and any additional information you choose to provide through website forms.
Information such as IP address, browser type, device type, operating system and technical information relating to access to the website.
Pages viewed, time spent on the website, website interactions and aggregated information that may help us understand how visitors use the site.
Information submitted as part of a facility assessment request, including information relating to energy consumption, infrastructure or operational requirements.
Information Submitted Through Online Forms
When you complete a contact form, Quick Facility Assessment form or another form on the website, the information you provide may be used to process your enquiry, understand the requirements you have identified and communicate with you regarding the relevant service or engineering solution.
We encourage users not to submit information through open website forms that is unnecessary for the purpose of the enquiry, particularly sensitive information that is not required for the requested service.
How We Use Your Information
Information collected through the website may be used to manage our relationship with users, operate the website, provide services, develop our business and meet applicable requirements.
- Responding to enquiries, questions and requests for information.
- Communicating with prospective customers or parties requesting a professional assessment.
- Conducting an initial assessment of the suitability of solar and thermo-solar engineering solutions for a particular facility.
- Processing Quick Facility Assessment forms and related technical information.
- Operating, maintaining, securing and improving the website.
- Understanding website usage in order to improve structure, content and user experience.
- Sending updates, offers or marketing communications where permitted and, where required, with your consent.
- Preventing misuse, fraud, unauthorized activity or harm to our systems.
- Meeting applicable legal, regulatory, accounting or other lawful requirements.
Information may be disclosed to service providers or other parties only in circumstances described in this Policy, where necessary to provide services, support a legitimate business purpose or comply with an applicable legal obligation.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support proper website operation, remember preferences, improve security and understand how the website is used.
A cookie is a small data file that may be stored in your browser or on your device when you visit a website.
- Cookies required for basic website functionality.
- Technologies used to remember preferences or settings where relevant.
- Measurement of website traffic, usage and performance.
- Identification of technical issues and improvement of the user experience.
You may manage, block or delete cookies through your browser settings. Blocking certain cookies may affect the operation or availability of some parts of the website.
Where the website provides a cookie preference or consent tool, you may use that tool to manage the available preferences.
Data Sharing and Service Providers
We may use external service providers to help us operate the website and provide our services. Where appropriate, those providers may receive access to information necessary to perform the services they provide to us.
Such providers may include, as appropriate:
- Website hosting and infrastructure providers.
- Website development and maintenance providers.
- Email and business communication services.
- Security and backup providers.
- Website analytics and measurement services.
- Professional service providers required in connection with our business activities.
We aim for service providers that receive access to information to use it only for the relevant service and subject to applicable obligations.
We may also disclose information where required by law, court order or a competent authority, or where reasonably necessary to protect our rights, property or legitimate legal interests.
Data Retention
We retain personal information for the period reasonably necessary to fulfil the purposes for which it was collected or received.
Retention periods may vary depending on the type of information, the nature of our relationship, service requirements, applicable legal obligations, record-keeping requirements and the need to establish, exercise or defend legal rights.
When personal information is no longer required, we may delete it, anonymize it or retain it in a restricted manner where there is a legitimate legal or operational reason to do so.
Retention depends on the purpose for which information was collected, the type of data, the nature of the relationship and applicable legal or operational requirements.
Your Rights Regarding Personal Information
Depending on applicable law and your circumstances, you may have certain rights in relation to your personal information.
Request information about personal data held about you where applicable law provides such a right.
Request correction of information that is inaccurate, incomplete or outdated.
Request deletion of personal information where you have a right to do so under applicable law.
Request restriction of certain processing activities where the right applies.
Object to certain types of processing where permitted under applicable law.
Where processing relies on consent, you may be able to withdraw that consent.
Request that marketing communications be discontinued in accordance with available options and applicable law.
In certain circumstances, applicable law may provide a right to receive information in a suitable transferable format.
These rights are not absolute. Their availability and scope depend on applicable law, your location, the type of information, the purpose of processing and the circumstances of the request.
To process a request, we may ask for reasonable information to verify the identity of the person making the request and confirm that the information concerned relates to that person.
Data Security
We use reasonable technical and organizational measures designed to reduce the risk of unauthorized access, misuse, alteration, loss or disclosure of personal information.
Appropriate safeguards may vary depending on the nature of the information, the relevant systems, the level of risk and available technologies.
However, no computer system, internet service or method of electronic transmission can guarantee absolute security. We therefore cannot guarantee that information transmitted or stored through digital systems will be completely immune from every possible security incident.
If you believe information submitted through the website may have been accessed or used without authorization, please contact us.
International Data Processing and Transfers
Sun Power Engineering Ltd. is an Israeli company, and personal information may therefore be processed or stored in Israel.
Some service providers may also operate systems, servers or infrastructure in other countries. As a result, information may in certain circumstances be processed outside the country in which the user is located.
Where specific safeguards are required for international transfers of personal information, we aim to act in accordance with applicable legal requirements and use appropriate mechanisms where required.
Marketing Communications and Updates
If you choose to provide your contact information to receive information, updates, offers or marketing communications, we may use those contact details for such purposes where permitted by applicable law.
Where consent is required for marketing communications, we will use the information for that purpose in accordance with the consent given.
You may request that marketing communications be discontinued by using an unsubscribe mechanism included in the communication, where available, or by contacting us directly.
Opting out of marketing communications does not necessarily prevent us from sending service, operational or transactional communications where those communications remain necessary.
Third-Party Services, Tools and Content
The website may use services or components operated by third parties, including hosting services, analytics tools, email systems, plugins, embedded content or other technology providers.
Where a third party independently collects information through its own service, its use of that information may also be governed by its own privacy policy and terms.
We do not have complete control over the operation of external services. Where relevant, users are encouraged to review the privacy information provided by the applicable third-party provider.
Children's Privacy
Our website and business services are not primarily directed toward children or minors, and we do not intentionally seek to collect personal information from minors through the website where that information is not required.
If we become aware that personal information relating to a minor has been provided in circumstances where consent or another action is required by applicable law, we will consider appropriate steps based on the circumstances.
A parent or guardian who believes that a minor has provided personal information to us inappropriately may contact us.
Links to External Websites
Our website may contain links to websites, services or platforms that are not operated by us.
This Privacy Policy applies to the activities described in relation to the Sun Power Engineering website and does not necessarily apply to external websites.
After following a link to an external website, we recommend reviewing that website's privacy policy and terms before submitting personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the website, our services, technology, business practices or applicable legal requirements.
When the Policy is updated, the revised version will be published on this page. Where appropriate, the effective date or date of the latest update may also be identified.
We encourage users to review this Policy periodically to understand how we handle information and whether changes have been made since their previous visit.
Contact Us About Privacy
If you have questions about this Privacy Policy, how we handle personal information, or wish to submit a request relating to your information, please contact us.
Sun Power Engineering Ltd.
Phone: +972-54-5484444
Email:
doctor@sun-power-eng.com
Additional Email:
drmenash@rd-medical.com
Website:
www.sun-power-eng.com
When contacting us about personal information, please provide a brief description of the request and appropriate contact details so that we can review and respond efficiently.
Contact us regarding privacy, personal information, correction requests or questions about information submitted through the website.
Have a question about privacy or your personal information?
Contact Sun Power Engineering directly with questions regarding this Privacy Policy, information submitted through the website or a request concerning your personal information.